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Universal Orlando Resort™ app for iPhone and iPad


4.0 ( 7280 ratings )
Travel
Developer: NBCUniversal Media, LLC
Free
Current version: 1.56.1, last update: 5 months ago
First release : 17 May 2014
App size: 398.65 Mb

Whether youre still planning your trip or already here, the Official Universal Orlando Resort™ App is the ultimate must-have. Its free to download.

Before and During Your Trip, Its Easy To:

FIND EVERYTHING YOU NEED
• Get detailed, interactive maps of the theme parks, Universal CityWalk™ and the on-site resort hotels
• Check ride wait times and show times
• Find dining venue menus
• Use filters to find and sort by park, ride type, shows, dining and shopping
• Locate all restrooms, including family restrooms
• Set a parking reminder to find your car by section, level and row

PLACE YOUR MOBILE FOOD & DRINK ORDER
• Browse the menu and place your order at select locations from anywhere in the park
• Let us know when you are nearby and we will prepare your order
• Pick up your order and continue to enjoy your visit

GET READY TO RIDE
• NEW – Get a place in the Virtual Line™ and get your return time for select attractions
• NEW – Universal Play™ lets you enjoy interactive experiences, games and trivia about the rides. Check it out via the Supercharged Network in Fast & Furious – Supercharged™ or through the left navigation menu during select times

MAKE IT YOUR IN-APP WALLET
• NEW - Pay with Universal Pay - Universal Pay is a completely contactless and simple way to pay with your in-app wallet while in-park
• Purchase park tickets, and Universal Express™ Passes
• Create an account to easily access your purchases and redeem with a scan
• Set up your TapuTapu™ wearable as a payment method while in Universals Volcano Bay™

CREATE A FAVORITES LIST
• Mark your top rides, attractions and more
• Use it as your own personal "to-do" list
• Get accurate wait times for all your favorite rides and attractions in one place
• Set alerts for low wait times and show start times
• Get a customized map view to find your way

ALWAYS BE IN THE KNOW
• Stay up-to-date with in-park notifications on attractions and schedule changes
• Get location-based announcements related to the park that youre in
• Find out about special offers and special events

Plus, its easy to stay connected when youre at the resort with free WiFi throughout the parks and Universal CityWalk™.

NOTE: Continued use of GPS running in the background can dramatically decrease battery life

Do Not Sell My Personal Information: https://www.nbcuniversal.com/privacy/notrtoo?intake=Universal_Orlando

Privacy Policy: https://www.nbcuniversal.com/privacy?intake=Universal_Orlando

CA Notice: https://www.nbcuniversal.com/privacy/california-consumer-privacy-act?intake=Universal_Orlando

Pros and cons of Universal Orlando Resort™ app for iPhone and iPad

Universal Orlando Resort™ app good for

This application is great help when visiting universal the only think that is lacking like other theme parks apps, is the area where you can add your annual pass into the app to be use at universal instead of caring the pass.
Really enjoyed being able to view wait times and prioritize which attractions to go on and when. Nice accurate overview map too.
This app worked well for my family as all of us couldnt ride some of the rides together. While we were waiting it was nice to use the app to find showtimes that were playing close by to pass some time.
Having just come from Disney and using their app, Universals app is so much more intuitive and practical! Shows you wait times, gives descriptions and guides you to the rides. Awesome!
After trying to use Disneys app this was amazing. Very easy to use. Filter shows/rides/food/park etc. wait times were spot on. Enable your location and see where you are on the map. Only thing that would have helped was more information on ride restrictions in the app.
I go to universal all the time with my friends and family and I just recently went and there is a new ride. Its the King Kong ride and its right past toon lagoon. I looked on the app to see what the wait time is and its now even there yet. Can you guys update the app with the ride in thier?

Some bad moments

Wait times were never the same as the ones posted (not that it mattered because the ones in front of the rides were inaccurate). We tried to get food at multiple restaurants that say open until park close, but most places close at 6PM (which is ridiculous because 6PM is a normal dinner time) so we didnt get to eat dinner. And at City Walk the app said the Universal Store closed at 9PM, so we rushed to buy things, but it actually closed at 11PM. THIS APP NEEDS SO MUCH HELP (and honestly so does the entirety of Universal Resort Orlando).
Stop trying to fool people into getting on certain rides. The app does not give the right times which is remarkable considering its the official app is probably linked to the correct wait times listed at the rides entrance - meaning universal fudges them on purpose. Just terrible, absolutely terrible. Id give it a zero but you cant go lower than 1 star.
Wait times are generally at least double what is listed on the app. No menus available for dining locations. Only marginally useful part is the map itself so you wont have to carry the paper brochure.
This app is so dumb, totally useless, cant do anything with it and the info isnt in real time.
This app provides a beautiful map of the park, having enough detail to show you where everything is, even trees. Sure, the map may be cluttered more than the mosaics that fill in the holes in the pavement outside, but of course this just adds to the artistic experience that is this app. I also must commend the fact that this app identifies where you are and will give you directions to any other point in the park you desire. Sure, these directions will make you walk for 3 hours to end up at a building you were originally right next to, but hey, we need to fight teenage obesity right? Overall, this app has made my experience great again, so in closing, TRUMP 2K16!
Someone has accurate wait time data for the rides in this park...but this app is not the place to get that data. Its too bad. The customers of Universal deserve better.

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